[V-Fred]

I use the contoured HD grips and like them. Very comfortable and fit the hand.

Have the Kuryakyn Switchblades which I also like despite some minor problems (stirrips locking closed - fix with a little white grease). However, I had a "curb feeler" fall off (after using locktite on it), and Kuryakyn wanted to charge me $20.00 for two replacements (1/5th of the price of the cost of pegs for two little bolts). After much arguing they agreed to replace them for free, but did not feel good real good about it (like they were just doing it to get rid of me, not keep my business). Especially as I have promoted these pegs and defended them on this and the V-Twin forum. However, I still like the pegs, and would highly recommend them.
Good looking and very trick.

Fred

 

[V-Fred]

Daniii: The rubber falling off was a problem they corrected after the original run so they policy adjust replacement rubber without question. The 'curb feelers' are supposed to grind down and protect the pegs (lots of sport bikes now have them they say), and are replacement items.

Since one of mine fell off the first guy I talked to yesterday seemed fine with just replacing it and made no mention of a charge. I was surprised when a woman called today as the credit card they had on file for me had expired, and told me that she was going to charge me $20.00 for a set of two. Thats when I got old Jan (a man by the way), probably head of customer service. He acted like I had just worn them down and was looking for free ones.

Because I bought the Switchblades from a Harley Dealer he wanted me to go back through the dealer (and waste more of my time, and the dealers). He also mentioned that the only product I had bought directly I had returned (not relevant, but I guess it shows my character to make use of their return policy... especially when it cost me a third the cost of the part in UPS charges to do so).

As for the returned extenders, I told him what you also experienced, that you cannot seem to tighten the extenders down so they stay put, and that they move the pegs too far out. When I stressed to him that, so far, my direct dealings had cost me $20.00 with nothing to show for it, and my dealer purchase was for a product that was flawed but that I was living with, he finally caved in and asked what I wanted him to do.

I told him that I wanted one replacement "curb feeler" sent me at N/C, or I would pay a reasonable price for a set of two. I pointed out that I was really arguing about the price of the replacement part, epecially since I was led to believe that I was getting one at N/C yesterday. He said he would send a set out today No Charge.

Hey, they did what was fair in the end (perhaps more than fair as I only needed one). Thats more than many companies do. I can forgive his suspicions, but you know us 58 year olds are "aggressive riders" and wear down the "curb feelers" (damn stupid name for them by the way, but I guess you have to call them something).


Fred :soapbox:

 

[V-Fred]

VerlynNofzinger: Do you scrape the floorboards on cornering? Can you post a pic of you setup. I have been toying with the idea of Cyclevisions rider floorboards.

Fred