I went to pick my bike up from servcie after being knocked over in the parking lot. They had to replace the Fat Shots and I noticed that the service tech decided top polish the raw stainless end caps, not to my liking. I called Super Trapp and was trying to find the replacement part numbers and they are Shipping me out two new replacement endcaps at no charge. I have never bought anything directly from Super Trapp and told them that I purchased my exhaust through the dealer. It did not matter. I gained much respect for them today. Just thought I would share.