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Old 09-14-2007, 11:31 AM   #1
Jetgod
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Hales Hd Sucks!!!!

I ordered two parts from Hales. I wrote down the part numbers I ordered and they sent me the wrong parts! I called them and they said to send them back. I did that and they called me today and said they will not send me the right parts because the packages were opened. After arguing with the manager and AGAIN giving them the part numbers I ordered, they asked me "to not do business with them anymore!" That is fine by me! Zanottis is going to get all my business now!!!
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2005 VRSCB (Rafter) CP Turbo, RT, Big Bore, Progressives, 178 HP/132 FPT
2004 VRSCB (Betty) CP Turbo, RT, 240, Progressives, Drag Bars 157 HP/110 FPT (SOLD )
2004 Softail Custom[still in pieces]
2006 Road King Police (Priscilla)
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Old 09-14-2007, 11:38 AM   #2
tapia
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woooow
Are there new staff working there?
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Old 09-14-2007, 11:45 AM   #3
Jetgod
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Quote:
Originally Posted by tapia
woooow
Are there new staff working there?
I have no clue. I have been dealing with them for awhile now without a problem until now. I know I won't ever tell anyone to go there and I will NEVER give them any more of my money. The sad part is that they know that I have spent a LOT of money through them and they decided that less then $50 worth of parts was a good reason to stop taking my cash!
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2005 VRSCB (Rafter) CP Turbo, RT, Big Bore, Progressives, 178 HP/132 FPT
2004 VRSCB (Betty) CP Turbo, RT, 240, Progressives, Drag Bars 157 HP/110 FPT (SOLD )
2004 Softail Custom[still in pieces]
2006 Road King Police (Priscilla)
Bubba of the Satan's Barbers MC!!
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Old 09-14-2007, 11:55 AM   #4
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Thanks for the information, I will take Hales off my short list of parts dealerships. Zanotti's has always treated me right anway. Never had a problem.
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Old 09-14-2007, 11:56 AM   #5
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My brother said someone from there was a real asshole the other day to him also.
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Old 09-14-2007, 12:02 PM   #6
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They've been good to me....Sorry to hear about your problem...........
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Old 09-14-2007, 12:10 PM   #7
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Hales was excellent with me on parts that no one else even wanted to mess with. It's not the big sales that always say how they are but order something like some dowel pins some time and see how they treat you. Like I say when I was calling around no one wanted to mess with the $10 order but hales took care of it for me.
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Old 09-14-2007, 12:45 PM   #8
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Send Zales a link to this thread...
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Old 09-14-2007, 12:57 PM   #9
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Quote:
Originally Posted by mnerren
Thanks for the information, I will take Hales off my short list of parts dealerships. Zanotti's has always treated me right anway. Never had a problem.

+1 And Zanotti's ships to APO addresses.
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Old 09-14-2007, 01:21 PM   #10
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Quote:
Originally Posted by AspDotNetGuy
Send Zales a link to this thread...


I agree. Could be some new guy is going to ruin it for their company. I'm sure the owner would appreciate a heads up.
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Old 09-14-2007, 02:24 PM   #11
Jetgod
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Quote:
Originally Posted by ptschuma


I agree. Could be some new guy is going to ruin it for their company. I'm sure the owner would appreciate a heads up.
I also talked to the parts manager. She is the one that told me to take my business elsewhere
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ACCELERATE 'TIL YOU SEE GOD....THEN BRAKE

2005 VRSCB (Rafter) CP Turbo, RT, Big Bore, Progressives, 178 HP/132 FPT
2004 VRSCB (Betty) CP Turbo, RT, 240, Progressives, Drag Bars 157 HP/110 FPT (SOLD )
2004 Softail Custom[still in pieces]
2006 Road King Police (Priscilla)
Bubba of the Satan's Barbers MC!!
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Old 09-14-2007, 02:27 PM   #12
Scrmng E
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Did they refund you the money?
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Old 09-14-2007, 02:54 PM   #13
Jetgod
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Quote:
Originally Posted by Scrmng E
Did they refund you the money?
Nope!!! Still arguing with them!!!!
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ACCELERATE 'TIL YOU SEE GOD....THEN BRAKE

2005 VRSCB (Rafter) CP Turbo, RT, Big Bore, Progressives, 178 HP/132 FPT
2004 VRSCB (Betty) CP Turbo, RT, 240, Progressives, Drag Bars 157 HP/110 FPT (SOLD )
2004 Softail Custom[still in pieces]
2006 Road King Police (Priscilla)
Bubba of the Satan's Barbers MC!!
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Old 09-14-2007, 02:58 PM   #14
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Quote:
Originally Posted by Jetgod
I also talked to the parts manager. She is the one that told me to take my business elsewhere
What happenned to John Hale, I thought he was the parts manager? In the past, John had always treated me well. He is a member here.
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Old 09-14-2007, 03:00 PM   #15
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they Always Have.......
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